Lesson 3: Effective Communication
Duration of Days: 2
Lesson Objective
Define key termsm, rules for good communication, know what needs to be reported to nurse and what needs to be documented in chart, and be aware of legal/ethical responsibilities of the health care team.
What are good communications skills for a CNA?
Key Terms;
abbreviation
chart
recording
reporting
privileged communication
sender receiver message
CT Performance
Standard A
Interpret healthcare results, define and use medical terminology and abvbreviations.
Standard L
Describe elements of communication, know communication barriers, and gather and report changes in the patient.
Standard M
Observe and report changes
Assist in diagnostic data
Assist in comprehension of contextual data
DOK 1, 2 and 3
Bring learning to real world situation with effective communication measures.
Conversational tehniques involve only technology.
Collaborative Learning
Varied Instructional Methods.Project Based Learning
Learning Stations
Formative Assessments
Tiered Assignments
Skill Performance Demo Back assessing communication
Quizzes
Case Scenarios
Mosby Textbook for Nursing Assistants
7th Ed Sheila Sorrentino
Prometric Checklist/Internet