In the employment world, few skills are more valued than effective formal writing. Business-to-business communication is an essential element of the employment network; it’s the oil that keeps the whole machine running. You can help further your company’s goals by crafting effective business letters that are formal, succinct, and engaging. Of course, in our digital age, simply writing a letter is only half the picture; skills in digital word processing are just as critical. In this chapter, you will create and format a well-crafted business letter that is perfect for the digital age.

Navigate in a document
Enter, select, and edit text
Create numbered and bulleted lists
Use document views
Save documents as different file types

Students will create the following business letters:

  • R1-Recycle Letter
  • A1-Lee Letter
  • R3-Fundraiser
  • A3-Williams Letter
  • MBL-Social Media Letter
Lesson # Lesson Title Duration of Days